In the fast-paced world of technology, customer service with a human touch has become a rare luxury. For the past 20 years, we have been offering people-centric outsourced customer service centers and help desk solutions that deliver exceptional customer service with a "high human touch element."

Our Services

We offer proven, scalable, and reliable customer service solutions that are tailored to meet the unique needs of our clients. Our expert staff professionally manage help desk support calls and inquiries with a strong human element. We handle phone, email, and web-based inquiries efficiently, enhancing the caller's experience, and optimizing response times.

Benefits of Our Services

Partnering with us can help reduce the time and demand on your technical specialists, ensuring your customers are greeted by real people with expertise, empathy, efficiency, skills, initiative, and discipline. Our solutions improve problem-solving and overall customer satisfaction, making service excellence with a high human touch a reality.

Our Experience

Our experience includes managing a wide range of services, including Dial Before You Dig hotlines, Road Safety Auditors register, Training Academy Help Desk, Aboriginal funeral transport service, and more. We are versatile and ready to underpin your specific service with exceptional customer service.

Contact Us

To learn more about our outsourced customer service centers and help desk solutions, contact us today at 1300 361 787 or email us at ms@chandlermacleod.com. Alternatively, fill out the contact form below, and we'll get in touch with you soon.

Our managed training service is a vendor neutral managed concierge service that takes care of all your training administration and logistics. We provide support to your current LMS and provide peace of mind that your compliance training requirements and records are up to date.

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